Using the Car Care Guide: Empower Your Auto Repair Choices

by Marjorie S., Cars for Keeps Social Media Manager

This month, the Car Care Council and participating auto repair shops across the country (including Cars for Keeps) are celebrating Car Care Month. So what exactly does that mean?

Well, in addition to placing a healthy discount on our bumper to bumper inspections, we're emphasizing customer education. A well informed customer is a great customer - at least we think so. The better you understand your vehicle and its maintenance needs, the longer you'll be able to keep your car running efficiently (which is kind of our thing).

A while back, the Car Care Council published a printed Car Care Guide for vehicle owners to use as a reference for any and every repair service they might encounter. The Car Care Guide is now available in digital format, allowing customers like you to boost your car care knowledge from the comfort of your computer.

Click on the link above, and let's review some of the Guide's most useful features together:

Car Care Checklist - On pages 1-2, the Car Care Guide details every part of your vehicle which requires routine maintenance, exactly how these parts need to be maintained and how often. Handy, huh?

Why Do I Need This Service? Expanding on the list of parts outlined in the checklist, the Guide then provides detailed information about maintenance and service tips for each of these areas. The guide answers that pesky question, "Why Do I Need This Service?" regarding each service area in detail, so you can stop relying on hearsay and subjective opinion.

Typical Service - Wonder what kind of maintenance will be performed on your vehicle when you bring it into the shop? You don't have to. The Car Care Guide outlines common maintenance procedures for each major service area as well as recommendations for service regularity.

Questions to Ask - By far our favorite feature in the Car Care Guide, this section helps car owners know what questions to ask their auto technicians during routine maintenance to ensure you're getting the best service - and that you understand what services are being performed. Your car's maintenance shouldn't be a thing of mystery to you, and we'd be thrilled to answer any of the Guide's questions - or your own.

Why are we so excited that this resource is available to you, the vehicle owner? It provides a trustworthy source of information which isn't from us. In other words, we can be confident that when we say "don't take our word for it", a reliable third party auto repair resource is close at hand.

Buying a New/Used Car vs. Maintaining the One You Have - Which Costs More?

by Dennis Sweet, Cars for Keeps Customer Service Manager

Hello again!

I hope all of you are having a great summer. Here at the shop, we've noticed a change in our customers' auto repair trends over the last several months. It seems that more people are putting more of their financial resources into fixing the cars that they already own, rather than buying new (or used) cars.

New/used cars: to buy or not to buy.

Maybe it's just because we're an auto repair shop named "Cars for Keeps", but repairing and maintaining the vehicle you already own makes a lot of sense to us. By maintaining your current vehicle rather than buying a new/used car, you can be assured you know some or all of
the vehicle's service history. You know how it has been driven and where, and you also know what its "quirks" are.

Ideally, buying a brand new car would ensure there's "no service history", but you may also be signing up for system bugs and problems (did someone say Honda brakes?) the manufacturer hasn't yet found. If you by a used vehicle, its history and quirks will be known to you little - if at all.

Most used vehicles need anywhere from $2000 to $4000 worth of work to get them back
in the shape they should be in. Maintaining the vehicle that you already have, on the other hand, keeps the repairs down and no payments or interest. New vehicles often require you service your new car at dealerships, which are famous for being overpriced, to maintain vehicle warranties.

So if you've been thinking of getting rid of your vehicle in exchange for another one, we encourage you to weigh the decision carefully. Is it going to be more cost-effective in the long run to fix up the car you own, or to start all over on new or used car?

If you have any questions about how much it would cost to fix up your current vehicle - or what kind of repairs would be needed on a new-to-you used vehicle - we'd be happy to give you a free quote. Give us a call or stop by.

Your friendly neighbor Service Manager,
Dennis

Cars for Keeps Welcomes a New Crewmember (and gives away some stuff)

by Dennis Sweet, Customer Service Manager

The New Year brings some exciting changes to Cars for Keeps.

First, we welcome Steve Stefanits to our Crew. Steve brings twenty years of experience in American and Asian automotive service to our lineup. Steve has developed his skills over the years through conventional training along with factory training in Subaru, General Motors and Chrysler products. We first talked with Steve about joining us in 1993. We are proud and grateful to have him as part of our team. Welcome aboard Steve!

In Honor of Steve's favorite car brand, Cars for Keeps is offering an additional 10% off any Subaru service. Just call and mention you read our blog!

Second, we roll out our newest customer benefit; Seasonal Pit Stops! In racing, a "pit stop" is where quick, minor services are performed to get racers back in action as fast as possible with the best odds of making it the maximum distance before another pit stop is required. The "pits" are a spot just off the race track. Our goal is be there for you, at YOUR convenience to make sure your race continues without car grief.

At Cars for Keeps, we use the term Pit Stop to explain our strategy of making sure your ride is ready for another round of safe, reliable driving with the unique challenges of the next season. Cold, Slick, Hot or Rainy, you'll be ready.So in order to make sure you aren't sacrificing your safety, reliability or budget, we offer our clients the Seasonal Pit Stop.

The Cars for Keeps Pit Stop simply allows us an opportunity to check your vehicles lights, tires, wipers, belts, hoses and fluids. We analyze all the fluids, including the engine oil to make sure they are fully capable of protecting their related systems.

The best part of the Cars for Keeps Pit Stop is that it's absolutely FREE for our clients. All it takes is your participation in pre-scheduling your pit stop, allowing us to contact you via e-mail for your reminder and then coming in at the scheduled time or re-scheduling if the original time does not work out for you. Call us at 616-846-1989 to schedule your free pit stop.

Safe driving!

A Women’s Point of View: Cars vs. Computers

by Colette Cooley, Cars for Keeps Office Manager

Here’s a thought. What has had the bigger impact for life on earth? Cars or Computers?

Mankind lived for thousands of years without either, and then within 125 years we have both. Which says a lot about our adaptability and survival.

I personally think cars have the bigger impact. It takes about 10 minutes to walk a mile. It takes about 60 seconds, or less, to drive a mile. Sitting down! Automobiles feed our egos, save us time and satisfy our need for speed. They transport the food that feeds the nation, the goods that keep us working and the toys that we play with. We have cars that entertain us with movies and music from all over the world. We can make and receive phone calls. We have cars that keep us from getting lost, unlock our doors and start our cars for us. We have cars that comfort us by locating and contacting us when we have an accident, sending help and keep us from panic by talking to us.

Sometimes our cars are the only place where we can be alone, free and in control. They keep us warm in the winter, cool in the summer and we can have the wind blowing through our hair. Someone, somewhere, will come up with something that will make us tan, give us a physical and cut and style our hair while we are driving. Our cars give us so much and all they ask for in return is a little gas, a little oil and a little regular maintenance.

We at Cars For Keeps can make that a fun and relaxing experience for you.

Pardon me, but is that your snake lying on the ground?

by Rob Hopp, Cars for Keeps Owner

The big black rubber band looking thingy, the black strip of rubber you see lying in the middle of a traffic lane, is not a snake; it's a "serpentine" belt.

Every time you see a broken drive belt lying on the ground at a stop light, you see the evidence that someone’s not going to get where they’re going today without some surprises.

When you see a belt on the ground do you wonder what would happen on your car? Do you wonder if your belt (or belts) are getting ready to do the same thing?

Well… Here are a few facts:

a. No belt is impervious to damage from a foreign object. Modern belts are much tougher though and have a more predictable life span. It’s worth noting that most modern vehicles also utilize protector panels keeping out sticks & stones & worse. If a minimum wage quickie lube guy left one off, would you know?

b. Due to the need for cooling, charging and most critically, power steering, most vehicles can’t run for long without a drive belt. The power steering pump is driven by a belt on the vast majority of vehicles, leaving the steering very stiff if the belt fails. Note that your steering won't fail, but to feel the difference, try turning your steering wheel without the engine running… Other reasons are cooling, as usually the water pump stops turning (all the hot coolant just sits still) and charging, because the alternator is no longer being driven, meaning all of the electricity your vehicle is coming directly from the battery which typically won't last long.

c. The belts are one of the more critical items we inspect during your regular pit stops. We follow clear performance and wear specifications to determine if the belt system has the best chance of reliably performing through till the next seasonal pit stop.

What could you expect if the same were to happen to you? The first thing you would probably notice is the battery or alternator warning light on your instrument panel, steering will suddenly become stiff, requiring significantly more effort to turn and the engine will start to run warmer than normal. While each situation is unique, the old standard of continuing the same direction as much as possible, finding the nearest place to pull off the road safely and then turn you heater up all the way before the temperature gets out of control (in winter to give you some cabin warmth you may need for a few minutes). Keep in mind, when the engine temperature gauge goes into the red, damage is occurring, the longer in red, the more lifespan is consumed. Too long and engine replacement is the only option. Don't hesitate to call for help, if you are unsure who to call, we hope you'll think of us (that card in the glovebox?) we'll be glad to guide you in getting the help you need.

The best thing to keep this from happening to you? Get regular maintenance inspections (not just a quickie lube). Our clients get our Seasonal Pit Stops free!

A Women’s Point of View: Turn Up The Heat

by Colette Cooley, Cars for Keeps Office Manager

I am sure everyone has noticed that it’s cold out there! This is easily explained; it’s January in North America. Most of us are not ‘winter people’, so in our hearts and minds we are basking on a warm beach somewhere in the Caribbean. Take a moment to think about that and go “aahhh”. OK, back to reality.

Just like people, cars need a little extra TLC in cold weather. The phrase ‘cold start’ takes on a whole new meaning. Batteries that are old and weak give out a lot in cold weather. Temperature sensors become overworked and stop functioning as they should. Windshield wipers get frozen to the windshield and when forced to let go, have bits of rubber break off and you get streaks on your windshield. Car doors and door handles get frozen shut. Power windows freeze and won’t work. That is the one that makes me bang my head on the steering wheel.

Anyway, there are some things that could help these situations. A heated garage, an electric blanket for your car, a block heater that you plug into an electrical outlet are just a few suggestions. Robert’s blog covered some helpful preventive measures so I will not go over them again. Life happens to all of us and everyone here at Cars For Keeps is here to help you in the big and small things to keep your veheicle in good working order. We are at your service.

5 Ways to Prevent Costly Ice-Induced Car Damage

by Robert, Cars for Keeps Technician

The cold weather is upon us. The cold wreaks all kinds of havoc on vehicles. Any problems that you may have had in the warmer months seem to be multiplied by the cold. What are some basic things you can do to protect your vehicle?

1) Marjorie talked earlier about washing away the salt that accumulates from roads. This is great preventative maintenance. It can help minimize any rust from the salt that may form. Not only on the body of the vehicle, but many other parts such as your brake lines or fuel lines.

2) Drive slower. This one should be a no brainer. Driving slower can reduce your chances of being caught in a ditch or worse in an accident.

3) You should also drive slower when your cars engine is cold. This will prevent any premature damage internally to the engine. Many people do not realize the other fluids in your vehicle are also cold, such as transmission fluid, power steering fluid and differential fluids. So avoid high revving your engine and fast cornering until you have at least some drive time to warm those up too.

4) Turn off all accessories when you shut your vehicle off. This includes your lights, blower motor, wiper blades, ect. These extra accessories are not needed when you start your vehicle for the first time and only add an extra draw on your battery when starting your vehicle. Only after your vehicle is started should these be turned on. And don't start the wipers until they are no longer frozen to the windshield!

5) Do not force your windows down. Manual windows are, of course, more resilient to this over power windows. When your windows are frozen shut you should not force them down with the window switch. If they do not go down right away they are frozen shut. You should press up on the switch and wait for them to thaw out. You can speed up the process with a de-icer spray. Many of these motors, just like wiper motors, have plastic gears internally and plastic mounts. They are prone to break especially in the winter, often with costly repairs!

With a few basic steps you can minimize any headaches in the winter and enjoy the holiday season. I hope everyone had a fantastic New Year and a Happy Holiday season.

Drive safe and until next time!